What is Native Milk?
Native Milk Stands for pure unadulterated A2 milk from happy desi cows. Native Milk is delicious, nutritious and completely natural A2 cows’ milk that many people find easier to digest. Native Milk has one small but significant difference as compared to different brands. Different cows naturally produce milk with different protein structures. We have our own farm with 94 Gir cows. During the white revolution, India embarked on increasing the capacity of milk production by increasing the proportion of Jersey cows (A1 milk) at the cost of Native breeds (A2 milk). We are trying to create awareness about the right kind of milk to be consumed i.e. A2 milk by this venture.

What is the difference between A1 and A2 Milk?
Beta Casein is about 30% of the total protein content of the milk. Indian Desi Cow contains A2 beta-casein, while HF/Jersey cow milk contains A1 Beta casein. Research suggests A1 milk consumption is linked to several medical issues - Heart disease, immunity loss in children, bone density reduction in women, autism, lactose intolerance etc. A2 milk is easily digestible. It is a rich source of vitamins and antioxidants. It boosts immunity and reduces the risk of cancer.

How do I know this is genuinely A2 milk?
We are one of the few brands in India which have got an A2 milk certification from the only A2 certified lab in India. The certificate is uploaded on our website and also we plan to arrange customer visits to our farm post monsoons this year. Visit - https://www.nativemilk.co.in/

How fresh is this milk?
Our milk is as good as having your own Gir cow at home. We chill the milk immediately after milking to avoid any form of bacterial growth and also to maintain freshness and quality. We also marginally pasteurise the milk (not at ultra-high temperature) taking care that the constitution of the milk is preserved. The milk comes straight from the udder of the cow to your doorstep in 12 hours flat.

What is the processing method of this milk- pasteurised or homogenised or raw? What is the shelf life? Do I need to boil the milk?
We ONLY pasteurise the milk at 85 degrees which is equal to kitchen boiling and hence preserves the nutrient profile of the milk. This results in a shelf life of only 2 days and we request you to boil the milk within 2-3 hours from delivery and refrigerate and consume within 2 days.

What is the FAT content of Native Milk?
We don’t take out any FAT and provide full-fat milk. The fat from Gir cows milk is the key ingredient that is so beneficial for health. We are one of the highest FAT content Cow milk in Maharashtra with a label fat of 4.1.

What are other health benefits of this milk?
Read this article for more information 1. http://www.nature.com/ejcn/journal/v59/n5/full/1602104a.html?foxt rotcallback=true 2. http://food.ndtv.com/food-drinks/a1-versus-a2-milk-does-it-matter- 1414225 3. http://saveindiancows.org/benefits-of-drinking-pure-desi-cow-milk/ 4. https://youtu.be/EUkxuEedxBc

Is Native Milk good for children?
Desi Cow’s milk contains all the nutrients associated with A2 milk. Good minerals such as calcium build strong bones and teeth for growing children. It’s a complete food. It carries vitamin A and D. A2 milk is easily digestible and a rich source of vitamins and antioxidants that boosts immunity and reduces the risk of cancer.

Is A2 milk suitable for small children?
Doctors recommend full cream milk for children over 12 months and low-fat milk, for children over the age of two. However, people (including children) with a medically diagnosed allergy to cows’ milk protein or lactose should not drink native milk or any other natural cows’ milk.

What type of cows you have in your farm?
We have our own farm with 94 gir cows in the outskirts of Pune around Uruli kanchan. These are native breeds and provide pure A2 milk

Do you use any chemicals or growth hormones to increase milk production?
No, we don't use any chemicals or growth hormones.

What type of feeds you use?
We use natural fodders (grown locally), cattle feeds, and minerals. The partner farms also have forested areas closeby wherein our cows feed through the day

Are your cows free range? How do you milk the Cows?
Our cows are free range and forest fed. The balance nutrients are fed at our farms to ensure a balanced diet. Since desi cows are not accustomed to machine milking, our cows are lovingly hand milked in hygienic settings

How do you handle sick cows?
Sick cows are quarantined and treated until they are cured. We don't use milk from diseased cows.

Can I get buffalo milk?
No. Currently we don't produce buffalo milk. Probably in future.

Is your milk organic?
Organic milk needs the soil on which the cows are grazing to be certified organic and it takes 3 years of monitoring to be provided a certification. We are currently under certification and are 2 years away from being granted the same. All practices although being followed are completely organic.

Can I visit your farm?
Absolutely. Please contact us with the day you would like to visit. We will be happy to take you around. Also, feel free to visit our website to see a video of one of our partner farms. https://www.nativemilk.co.in/

How do you make sure milk is not adulterated?
We have setup very high standard quality measures, which our farms follow very strictly. We monitor 1. FAT, SNF and other basic parameters daily 2. We run microbial and milk tests through our quality partners every week which is one of India’s leading laboratories 3. Our bottles are sealed and tamper proof

What is the processing you do on your milk?
Pasteurised Milk SKU – it’s straight from the udder of the cow to your doorstep only boiled at 85 degrees as per FSSAI guidance for pasteurisation. Only chilling is done to arrest bacterial growth. This needs to be boiled within 2-3 hours of delivery post which it’s shelf life is 1-2 days

How do you make sure milk is hygienic?
Our milking cows are washed regularly and the udder is washed with warm water and wiped before milking. We also thoroughly wash and sterilize our milk containers before pouring milk into them.

How the milk is packaged?
We are an eco-friendly brand and hence we pack the milk in eco-friendly paper cartons that are completely biodegradable.

How do you transport your milk?
We have dedicated vehicles that transport our milk from partner farms to our distribution hubs in Mumbai in a temperature-controlled environment. Thereafter our delivery partners distribute the milk through delivery boys to your doorstep.

How do you manage last mile delivery?
We have dedicated vehicles which transport our milk from partner farms to our distribution hubs in Mumbai in a temperature controlled environment. Thereafter our delivery partners distribute the milk through delivery boys to your doorstep.

What time do you deliver milk?
We deliver milk everyday morning. We deliver between 6am and 8:30am. In some places this timing may vary

Is it a coupon system or subscription based - how does it work?
We are a prepaid subscription brand

1. 30 Litres - Rs 99 per Litre

2. 60 Litres - Rs 97 per Litre

3. 90 Litres - Rs 95 per Litre

4. 135 Litres - Rs 93 per Litre

4. 180 Litres - Rs 90 per Litre

5. 360 Litres - Rs 85 per Litre

6. 600 Litres - Rs 80 per Litre

Typically, our customers start with monthly and then increase their duration to take the benefit of price.

How do I temporarily stop milk delivery if I am traveling or going on a vacation?
Whenever you don't want milk, please SMS/Call the previous day before 12 pm (for morning delivery). Please mention the dates you don't want the milk to be delivered along with your apartment name and flat number. We will not deliver milk for those days.
The numbers to reach out are
a. 9820466912 (Customer care)
b. 7208324277 (Operations and Delivery Support)
c. 97695 03594 (Payment Support)
You can also go to our website and log in on our web app for IoS or download the 'Native Milk' app on the play store for android. You can intimate all changes in the app as well.

Can I increase or decrease quantity of milk anytime?
Yes, you can.

Can you deliver milk in bulk for family occasions?
Yes. There is no maximum limit. Please let us know a day in advance.

Do you use third party milk delivery system to deliver milk?
It’s mostly through our own delivery boys. We are going to list on BB soon.

How much does it cost?
We are a prepaid subscription brand

1. 30 Litres - Rs 99 per Litre

2. 60 Litres - Rs 97 per Litre

3. 90 Litres - Rs 95 per Litre

4. 135 Litres - Rs 93 per Litre

4. 180 Litres - Rs 90 per Litre

5. 360 Litres - Rs 85 per Litre

6. 600 Litres - Rs 80 per Litre

Typically, our customers start with monthly and then increase their duration to take the benefit of price

Why your milk is expensive?
A2 milk comes from native breeds which yield around 6-8 litres a day while A1 milk comes from Jersey cows which yield 25-30 litres a day. Hence there is an obvious price difference, add to that the cold chain to get the fresh milk to your place from the udder of the cow. Also given the hugely superior nutrient profile of A2 milk this is priced at par with other similar brands. A2 milk sells at around Rs 120 in pockets of Mumbai, Bangalore yet Native Milk is committed to providing the milk at an affordable price. Just to bring to your notice, we are one of the few brands in India which have got an A2 milk certification from the only A2 certified lab in India.

Is there any service/delivery charge?
We do NOT Charge any extra amount for delivery

When do I pay for the milk?
You pay within a week of starting the subscription and then recharge as the subscription duration is closer to the end.

What are the different modes of payment?
Online across all modes- Credit card, netbanking, paytm
Cash and cheque in exceptional cases

Where do you current supply milk?
Please see serviceable areas

How can I get this milk delivered to my apartment?
You can help us with the details and we will ensure we start your subscription.
You can email us at contact@nativemilk.co.in or reach out on our number.
1. 9820466912

How do I reach you to order milk?
You can help us with the details and we will ensure we start your subscription.
Please email us at contact@nativemilk.co.in or contact the alternative numbers.
Or The other alternative numbers to reach out to order are
a. 9820466912 (Customer care) b. 7208324277 (Operations and Delivery Support) c. 97695 03594 (Payment Support)

What is the phone number for customer service and how can I change my order if I’m travelling?
You can call us on this number with suggestions and feedback.

The other alternative numbers to reach out are
a. 9820466912 (Customer care)
b. 7208324277 (Operations and Delivery Support)
c. 9769503594 (Payment Support)
For changing any details about subscription once you’re on board, these are the numbers to reach out based on your region. Changes intimated 24 hours’ prior would be accommodated.
Please visit our contact page for more details

What type of cows you have in your farm?
We have our own farm with 94 gir cows in the outskirts of Pune around Uruli kanchan. These are native breeds and provide pure A2 milk

Do you use any chemicals or growth hormones to increase milk production?
No, we don't use any chemicals or growth hormones.

What type of feeds you use?
We use natural fodders (grown locally), cattle feeds, and minerals. The partner farms also have forested areas closeby wherein our cows feed through the day

Are your cows free range? How do you milk the Cows?
Our cows are free range and forest fed. The balance nutrients are fed at our farms to ensure a balanced diet. Since desi cows are not accustomed to machine milking, our cows are lovingly hand milked in hygienic settings

How do you handle sick cows?
Sick cows are quarantined and treated until they are cured. We don't use milk from diseased cows.

Can I get buffalo milk?
No. Currently we don't produce buffalo milk. Probably in future.

Is your milk organic?
Organic milk needs the soil on which the cows are grazing to be certified organic and it takes 3 years of monitoring to be provided a certification. We are currently under certification and are 2 years away from being granted the same. All practices although being followed are completely organic.

Can I visit your farm?
Absolutely. Please contact us with the day you would like to visit. We will be happy to take you around. Also, feel free to visit our website to see a video of one of our partner farms. https://www.nativemilk.co.in/